Sakan – Privacy Policy

Sakan ("we", "our", or "us") is a housing platform in Sudan that connects property owners of student accommodations (dormitories/"dakhliat") with female students looking for housing. We are committed to protecting your privacy and handling your personal data transparently and in accordance with applicable laws and Google Play policies. By downloading, registering, or using the Sakan application (the "App"), you agree to this Privacy Policy.

1. Information We Collect

We only collect information that is necessary to operate the App and provide our services.

1.1 Information you provide to us

• Full name
• Phone number
• Email address (if provided)
• User type (student / property owner)
• Property details you submit (name, address, price, room details, photos, etc.)
• Messages or inquiries you send through the App (if messaging is available)

1.2 Information collected automatically

• Device information (device model, operating system version, app version)
• Log information (actions inside the App such as viewing or creating listings, searches)
• General usage data for analytics and app performance

1.3 Location data (if enabled)

If you choose to allow location access, we may collect approximate location data to show nearby properties and improve search results. You can disable location permissions at any time from your device settings. The App does not require precise location to function.

2. How We Use Your Information

We use the collected information to:

• Create and manage your account
• Connect students with property owners and display relevant listings
• Process and manage booking requests or inquiries (if available)
• Communicate with you regarding your account, listings, or support requests
• Improve, personalize, and optimize the App and user experience
• Protect the security and integrity of our services
• Comply with legal obligations where required

We do not sell your personal information to third parties.

3. Legal Basis for Processing

Where required by law, we process your personal data based on one or more of the following:

• Your consent
• The necessity to perform a contract with you (providing the service)
• Our legitimate interest in operating and improving the App
• Compliance with legal obligations

4. Sharing of Information

We may share your information only in the following situations:

• With trusted service providers who host our servers or support the App's technical operation
• With business partners as needed to connect students with property owners
• When required by law, regulation, legal process, or governmental request
• To protect our rights, property, safety, or that of our users or the public

We do not share personal data with advertisers for targeted advertising.

5. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to provide you with the App and related services, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will delete or anonymize it in a secure manner.

7. Your Rights and Choices

You may have the right to:

• Access the personal data we hold about you
• Correct or update inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing
• Withdraw your consent where processing is based on consent

To exercise any of these rights, please contact us using the details in the "Contact Us" section. You can also update some information in your account settings, disable location access from your device settings, or uninstall the App at any time.

8. Children's Privacy

The Sakan App is intended for adult users, particularly university-age students and property owners. It is not directed to children under 18 years of age, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected such data, we will take steps to delete it.

9. International Data Transfers

Our servers or service providers may be located outside your country. By using the App, you understand that your information may be transferred to and processed in other countries, which may have different data protection laws. We will take reasonable steps to ensure that your data receives an adequate level of protection.

10. Third-Party Services and Links

The App may contain links to third-party websites or services (such as map services or payment gateways if added in the future). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the App after changes are posted means you accept those changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us at:

Email: info@sakan.com
Phone: +2499114591010